Q: Is there a delivery fee or any hidden costs?
A: No. Our pickup & delivery service is completely free. The only cost to you is the cost of your cleaning.
Q: Is there a minimum charge or minimum amount of clothing I need to have?
A: No. There are no minimums whatsoever.
Q: I sometimes have special instructions such as press only items, pre-spotting, repairs, etc how should I handle them?
A: If you ever have any special instructions for us please write a note and put it in your delivery bag and they will be taken care of.
Q: What time does the driver come to pick up & drop off? Do I have to be home?
A: The driver may come at different times depending on the route that day. We suggest putting your bag in the designated area for the driver by 8:00AM to be on the safe side. There is no need for you to be home when the driver comes to pick up or drop off.
Q: Some other cleaners use garment covers that double as laundry bags (Converta Bags) do you?
A: Most of our customers prefer our standard bags however, we do keep converta bags in stock if anyone would like to use them. We ask that when you use the converta bags to please turn them inside out when putting your dirty garments in them so that your clean garments do not go on the same side as your dirty ones.
A: No. Our pickup & delivery service is completely free. The only cost to you is the cost of your cleaning.
Q: Is there a minimum charge or minimum amount of clothing I need to have?
A: No. There are no minimums whatsoever.
Q: I sometimes have special instructions such as press only items, pre-spotting, repairs, etc how should I handle them?
A: If you ever have any special instructions for us please write a note and put it in your delivery bag and they will be taken care of.
Q: What time does the driver come to pick up & drop off? Do I have to be home?
A: The driver may come at different times depending on the route that day. We suggest putting your bag in the designated area for the driver by 8:00AM to be on the safe side. There is no need for you to be home when the driver comes to pick up or drop off.
Q: Some other cleaners use garment covers that double as laundry bags (Converta Bags) do you?
A: Most of our customers prefer our standard bags however, we do keep converta bags in stock if anyone would like to use them. We ask that when you use the converta bags to please turn them inside out when putting your dirty garments in them so that your clean garments do not go on the same side as your dirty ones.